Blue Penguin Travel – a wonderful testimonial

Blue Penguin Travel logoSetting up my own business is continuing to go well and I wanted to post the two part testimonial I have already received from one of my lovely clients. Blue Penguin Travel is a travel consultancy specialising in off-the beaten-track travel advice and itineraries. If you have interested please take a look at my FB page or the holding page of my website (which is coming soon!). Thanks! 🙂

 

“We chose Blue Penguin Travel after reading Nicola’s blog of her travels in New Zealand. This is superbly written with many wonderful photos. Nicola’s incredible in-depth knowledge, experience and passion that she so obviously has for New Zealand, and her sense of adventure were a real testament to her ability to help us plan the holiday of a lifetime.

We would like to say a huge thank you to Nicola for somehow managing to plan, organise and book a two week trip to New Zealand in a week!!!! That in itself was amazing. We wish to express our appreciation and thanks for her very effective organisation, continued patience and guidance throughout the whole planning and booking process. Nothing was too much trouble!!!! The personal touch was wonderful as she guided and advised us on everything. She asked us what we liked and worked with us in order to fulfill all of our wants and needs. Her knowledge of New Zealand was limitless and what she didn’t know, she found out and she was in constant touch feeding this back via email and phone calls, promptly and efficiently. Nicola was extremely prompt in responding to questions/concerns that we had along the way, which was a critical factor for us as we had never been to NZ before. Nicola was always polite and professional and she compiled an incredibly comprehensive spreadsheet with all of her recommendations which included clear web-links and lots of choice so we could preview and choose everything very easily. This included flights, accommodation, activities and even car hire. Her commitment and attention to detail was outstanding and the itinerary she produced was superb and very comprehensive and took into account all of our wishes.

We feel incredibly excited about our upcoming trip as this is our first visit to New Zealand and I can’t wait to visit all the amazing places that Nicola suggested.  Thank you, Thank you….It will be a trip of a lifetime!!!! We can’t wait.

We would wholeheartedly and unreservedly recommend  BPT to anyone who is looking to go to New Zealand. If you are looking for a custom vacation itinerary, but don’t have the time to spend months researching and planning on your own, we would recommend BPT as a great alternative.  Please accept our warmest thanks for your personal care, outstanding service, meticulous planning, thoughtful scheduling and integrity in helping us plan such a very special trip.”

A follow up response was also added to their testimonial following their return:

“We would both like to heartily endorse you, as an ambassador for New Zealand and an awesome trip planner.

Our trip was an experience of a lifetime and you did everything we could have asked in planning such an adventure. We were particularly impressed with how you were able to book everything under such a tight timeline (one week!!). Everything went like clockwork from the flights, the hire car, the wonderful accommodation you helped find, to the fantastic boat trip on the Tasman glacier lake (one of our favourite activities).

The highlight had to be our wonderful family Christmas in Queenstown. The incredibly amazing house you found for us was excellent, right on the shores of Lake Wakatipu with the most fantastic views over The Remarkables; the location was ideal. We also loved Wanaka, Mount Cook and Franz Josef Glacier. The itinerary you had planned for us was perfect. We kept thinking each day that it could not get any better, but it did.

Your in-depth knowledge of where to go, what to do and see were invaluable in making this a very special time.

We will go back to NZ for sure, the beauty of this wonderful country surpasses everything we could have ever imagined. So thank you so very much Nicola for all your help and patience, excellent advice and planning. It was a trip that will stay with us forever.

We can’t wait to return.”

Get in touch with Blue Penguin Travel at nicola@bluepenguintravel.com if you are interested in travelling to New Zealand we I will get back to you to arrange a free consultation 🙂

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